Payments is oft not thought about and may seem like a trivial matter, but we recognise that it does make a difference between a frustrated user who gives up on purchasing tickets versus a happy user who’s able to get tickets when they want it and quickly.
Hence, introducing Stripe as our new default payment gateway in Singapore that makes ticket purchase to your event smoother, faster, and more convenient. There are three reasons why Stripe is good news for both you and attendees.
Simple user interface
In layman terms, it’s simple to understand and input information required for payment. Paying for tickets takes only one simple step where attendees are required to enter a card number to complete the transaction. This simpler user experience reduces confusion and contributes to a higher rate on follow throughs or conversions to payment.
Complete payments within the app
When purchasing tickets via our Peatix mobile apps (iOS and Android), users are no longer redirected out of the app when they click “Get Ticket”. It’ll be a seamless process of completing payment in-app which will mean faster loading times and a better user experience for event-goers.
Compliant, yet flexible
Yes these two qualities can go hand in hand when using Stripe as a payment gateway. With Stripe, no sensitive data like credit card information is stored with Peatix so attendees can purchase tickets to your event on our platform with a peace of mind. On top of which, Stripe as a payment gateway has an easy to navigate programming base (i.e. API) which grants us the freedom to continually improve and build the best payment experience for your ticket buyers. It’s no wonder companies like Mashable, Shopify and Lyft are on board the Stripe train too.
All in all, these three benefits translate to fewer dropouts, higher conversion rates, and happier users with fewer payment enquiries for your event all around.